We want you to be completely satisfied with your purchase. If you’re not, we’re here to help.

Return Eligibility
You may return most items within [number] days of purchase. To be eligible for a return, your item must be:

In the same condition that you received it
Unworn or unused
In its original packaging  

How to Return an Item

Refund: Please provide a photo of package with our shop address and the returned tracking number with listed as “In Transit”, we will process your refund. Refunds will be issued to your original payment method.

Contact Us: Reach out to our customer support team at email siva@bagoeco.com or +6285877737994 (What’s App only) to initiate a return.

Shipping: You will be responsible for the cost of return shipping, unless the return is due to our error.